PMS Support Analyst - until December 2024

Office
Geneva
Start Date
01.03.2024
Working hours
100%
Type of Contract
Consultant

Description

The COO division encompasses several departments supporting the client-facing teams, with a global presence covering a multitude of activities and client services including Operations, Finance & Tax, Information Technology, Credit, Human Resources, Security & Data Governance, Programme Management and General Services. It strives to provide both in-house departments and external providers with a first-rate service to ensure our business operates efficiently.


Mission

Second level support line. Technical and functional analysis and support on a new Triple'A Plus instance.


Main responsibilities

- Second level analysis and support of Triple'A Plus requests or related information system interfaces
- Functional support of the Triple'A Plus solution core engine, modules, through various channels access (GUI, WUI, ODdata)
- Technical support regarding Triple'A and its interfaces. Functional knowledge regarding mapped entites (positions, operations, portfolio, instruments, asset classes, ...)
- Resolution of production incidents throughout the incident management process. Contribute as subject matter export to : priorization, investigation and root cause analysis
- Maintain excellent relationship and communication with stakeholders, other IT teams and business areas.

The candidate might be required to work early/late shifts include special presence for day-off , and periodically work on a on call support basis
Participation to selected phases of projects ( Design, implementation and system integration testing ) to provide feedback from a production perspective to these processes


Required technical knowledge on Oracle DBMS, Triple'A scripting and system setup, Unix shell scripting.


Personal skills

  • Drive, leadership and positive attitude, stress resistant
  • Good verbal and written communication skills
  • Team player, resourceful and independent


    Education

    • Education: Master Degree

    Experience

    • Years of experience: 3-7 : intermediate
    • Experience required: Required functional knowledge in the following area : Securities, FX, Money Market, Payments and transfers, Pricing, Performance and other Portfolio Management areas (Asset Allocation, Rebalancing, ...)
    • Experience in private banking: Mandatory

    Language

    • English: Fluent
    • French: Fluent

    OTHER

    • Swiss resident: Optional