Team Leader & Project Manager - Client Facing & Intranet -2025
- Zweigstelle
- Geneva
- Eintrittsdatum
- 06.01.2025
- Art des Arbeitsvertrags
- Consultant
Mission
As an IT Team Leader & Project Manager, you will be responsible for leading, planning, organizing, and overseeing the product and project lifecycle of our e-Banking platform, public web site, intranet web site and few other related initiatives.
Main responsibilities
Team Management:
- Lead and manage the e-Banking team(7 people : 4 dev, 1 BA, 1QA, 1 L3 Support), fostering a culture of collaboration and innovation.
- Ensure all team members achieve their goal according to agreed planning with a high level of quality.
- Conduct regular team meetings to provide updates and gather feedback following Scrum methodology.
- Develop and implement team-building activities to boost morale and improve team performance.
- Provide coaching and guidance to team members to help them reach their potential.
- Recruitment and performance evaluation
Project Management:
- Develop and manage comprehensive project plans, including resources, timeline, and costs.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
- Communicate project status to stakeholders and management, escalate issues when necessary.
- Implement risk management processes to identify, evaluate, and mitigate any risks that might affect the success of the project.
Product Management:
- Production environment management and monitoring strategy
- Collaborate on defining and managing the product roadmap for our platforms, based on the needs of our customers, market trends, and the strategic direction of the company.
- Gather, manage, and prioritize product requirements from various stakeholders, including customers, partners, sales, and customer support.
- Work closely with the development team to ensure product requirements are understood and implemented correctly.
- Collaborate with the development team to manage software releases, updates, and patches in the production environment without disrupting ongoing services.
- Oversee and manage the production environment of platforms, ensuring its stability, reliability, and optimal performance.
- Coordinate with various teams to monitor system performance, troubleshoot issues, and implement fixes in a timely manner.
- Coordinate and participate to Security patching processes and DRP exercises.
- Work closely with customer support and service teams to resolve any customer-facing issues related to the production environment.
- Stay updated with the latest industry trends and advancements to continuously improve the production environment
Service Owner External Solutions:
- Service owner for external cloud applications (LeapXpert, Secuchat, etc...)
- Supplier & Contract management
- Production follow up
- Roadmap and deployment management
Personal skills
Education
- Education: Bachelor Degree
Experience
- Years of experience: 7-10 : senior
- Experience required:
- Proven experience as a Team Leader and Project Manager in the IT sector.
- Experience with client facing platforms or related financial technology products is highly desirable.
- Experience in private banking: Mandatory
Language
- English: Fluent
- French: Fluent
OTHER
- Swiss resident: Mandatory