Head Investor Protection Wealth Management EMEA

Mission

The position holder works within the Wealth Management (WM) division and reports to the Head of WM Projects in the COO WM team.

Main responsibilities

The position holder plays a pivotal role in ensuring the adherence, implementation, and evolution of the highest standards of Investor Protection as defined by Compliance. He/she owns and coordinates the subject transversally at the first line of defense level, in close collaboration with the second and third line, as well as other internal stakeholders.

This position is a key role in implementing, maintaining, and overseeing pragmatic and robust suitability strategies to adhere to applicable regulations in Switzerland (FinSA, FinIA and Federal Act on Collective Investment Schemes), as well as ensuring adaption to local requirements in our EMEA Wealth Management locations.

Oversee and enhance Investor Protection framework:

Proactively ensure implementation of new regulations related to Investor Protection in coordination with Compliance, Investment Management, and IT.

Ensure alignment of the operational practices with the regulations and internal directives and procedures, and streamline workflows, controls, and procedures to ensure efficiency.

Coordinate adaptation of UBP’s Investor Protection framework to local requirements across EMEA locations.

Maintain up-to-date distribution rules for private and professional investors.

Advisory role and training

Provide ongoing guidance and issue communications/guidelines to client-facing employees to ensure compliance with obligations related to the provision of investment services.  

Identify training needs, develop, and implement suitable programs for client-facing employees to enhance their understanding of Investor Protection regulations and best practices.

Provide advice to EMEA locations and act as SME for local Investor Protection projects.

Monitoring and control of provision of investment services

Define and maintain control framework for investment activities, in close collaboration with Business Monitoring.

Develop key indicators to measure adherence to the Investor Protection framework and lead reporting to senior management and the Conduct & Culture Committee

Propose mitigating actions for identified issues, and ensure follow-up on agreed measures.

Closely interact with the EMEA branches to ensure alignment with Group and drive pro-active exchange of best practices with Asia.

Project management

Jointly with colleagues in WM COO, Investment Services, and Compliance, define business specifications for Investor Protection processes and tools.

On case-by-case basis, either manage relevant implementation projects directly or oversee their implementation.

Closely interact with the project manager of UBP’s advisory tool.

Contribute to projects in the EMEA branches and help coordinating their requirements with Swiss-based stakeholders.

Personal skills

Excellent communication and interpersonal skills to build and maintain strong relationships with clients and stakeholders. Proven ability to thrive in a dynamic and fast-paced environment, adapting to changing regulatory requirements and market conditions. Fluent in English

Education

• Education: Master Degree

Experience

• Years of experience: 7-10 : senior
• Experience required: Proven track record in wealth management, with a deep-rooted understanding of Swiss and European investor protection regulations as well as industry best practices. Understanding of UK rules is a plus. Demonstrated ability to navigate complex regulatory landscapes and mitigate risks to protect client interests. Experience in managing complex implementation projects and strong problem solving skills.
• Experience in private banking: Mandatory

Language

• English: Fluent

OTHER

• Swiss resident: Mandatory