Fraud Prevention and Cybersecurity
The financial industry is facing a wide range of crimes aimed at extracting confidential personal data for financial gain. We take our responsibility of looking after your money and personal information seriously. Therefore, we have security measures in place to help combat fraud and cybercrime. Our e-banking platform is equipped with industry-standard security technology and practices to ensure that our clients are protected.
Fraud remains a significant threat with scams continually evolving. Stay vigilant and act promptly if you suspect fraud; be cautious of unusual requests or seemingly ‘too-good-to-be-true’ investment opportunities. If a request is marked as 'urgent' or has a 'deadline', approach it with suspicion. Never disclose personal information orally, in writing, or via email, and avoid entering sensitive data on unverified websites.
If you suspect fraud, have any concerns about the credentials of an individual who has contacted you, or the authenticity of an investment opportunity, please contact your private banker at any time or Union Bancaire Privée, UBP SA on +41 58 819 21 11. If you’re not a Union Bancaire Privée client, please contact your local law enforcement authority.
For more information on fraud awareness and contacts related to the United Kingdom, please refer to the dedicated page here.
Could it be fraud?
Your bank, the police or any other authority (e.g. financial regulators) will never ask you to transfer money to a safe account or ask you to approve payments (or so-called ‘refunds’) that you have not made. Do not give anyone remote access to your computer or install any applications or software on your computer or devices during or following a cold call or unsolicited message or text. If you are unsure, end the call and contact your bank using a number you know to be correct.
Who has asked you to transfer funds? ‘Displayed names’ such as those preceding email addresses or in SMS messages cannot always be trusted. If in doubt, confirm the validity of the request with your private banker. A bank or genuine organisation will never contact you out of the blue asking you to move your money to keep it safe.
Are you being pressured into transferring money? If you're unsure, we suggest you take a day or two to think about what is being asked and that you talk it through with someone you can really trust.
Fraudsters may contact you posing as a close friend or relative but on a temporary number, often with a story about losing their phone, bank cards etc. A request to send some urgent funds would normally follow. Always be vigilant and try to contact the person using established contact details.
OTPs are an important part of online banking security. If you receive an OTP, use it only as directed by the app/website you are using and never disclose it to anybody else. If you receive an OTP and don’t know what it is for, it is possible that it may be as a result of a fraud attempt. You should contact your bank immediately on a number you know to be correct.
Always ask yourself how well you know the person, how reliable they are and the validity of the reason for sending them money.
Always double check the bank details of the person you are paying by contacting them on a number you can trust. Fraudsters can intercept emails and invoices and change payment details. If you send money to a different account than the one you intended, it can be very difficult for us to recover it and you may lose your money.
Before you make any payment, consider whether this opportunity is genuine. Scammers will do their homework and make it their business to know as much about you as possible and have convincing supporting documentation which is genuine in appearance. This does not mean the offer is genuine.
Fraudsters may contact you and ask you to change the details of a saved payee. Always treat these instructions with a healthy scepticism.
Safety Measures Before You Click: Your Vigilance is Key
To enhance your online security, consider the following recommendations.
- Use strong, unique passwords that are difficult to guess (avoid personal information like your date of birth) and change them regularly.
- Enable two-factor authentication wherever possible for added security
- Be cautious about suspicious emails and avoid opening attachments from unknown senders.
- Before clicking on links, verify their legitimacy by typing the website address directly into your browser.
- Always check for https in the URL and a padlock symbol to ensure a secure connection.
- Avoid websites that do not meet these security standards.
Ensure devices and applications that you use to access sensitive information are updated with the latest security patches.
- Refrain from accessing sensitive accounts over public Wi-Fi; prefer mobile data networks when possible.
- If you must use public Wi-Fi, employ a VPN for encryption and ensure your home Wi-Fi is secured with a complex security protocol designed to protect wireless networks
- Regularly review bank statements for any unauthorised transactions.
- Log out of banking sessions after use and keep software, including anti-virus programs, up to date.
- Be alert for signs of malware, such as unexpected error messages or slow connections to banking sites.
- Avoid clicking on pop-up ads and refrain from installing pirated software.
- Consider protecting your personal devices with anti-virus products and carry out regular scans for malware.
Contact your bank immediately if you notice unusual transactions or suspect fraud.
- Vishing (voice phishing) is a phone call scam.
- Be wary of generic messages and verify the caller's identity.
- If you are asked to call a particular number back, don’t. Take the time to find the phone number given to you by your card issuer and call that one.
- We will never request sensitive information via email or phone.
- Fraudsters disguise themselves as a trustworthy entity in order to obtain sensitive information. The email may look like an official email from your employer, a government agency or a large corporation.
- Identify phishing attempts by checking for inconsistencies in email addresses and content.
- Do not provide personal information that a legitimate entity would already possess.
By following these guidelines, you can significantly reduce your risk of falling victim to online threats. Always remain vigilant and prioritise your online safety.
Fraudulent websites
Union Bancaire Privée, UBP SA (hereinafter ‘UBP’ or ‘the Bank’) would like to alert all clients and the public to fraudulent websites detected by UBP; these are listed below. UBP would like to advise you that these websites have no affiliation or connection with the Bank whatsoever.
| Date of detection | Fraudulent Website Address |
|---|---|
| February 27, 2025 | plustraderspro[.]net |
| June 30, 2024 | ubprivateonline[.]com/login |
| May 29, 2024 | ubpconnect[.]cftest6[.]cn/my[.]logout[.]php3?errorcode=19 |
| May 21, 2024 | unionbnkaireprivee[.]com |
| May 8, 2024 | Ub900[.]net |
| April 10, 2024 | Ub600[.]com |
| March 20, 2024 | ubp-asset[.]org |
| March 12, 2024 | ubpbk[.]online/en |
| March 6, 2024 | ubp-asset[.]com |
| February 18, 2024 | ubpholdings[.]com |
| December 28, 2023 | ubprivee[.]com |
| November 7, 2023 | unionbancarteprive[.]world |
| September 25, 2023 | ubponline-hk[.]com |
| September 22, 2023 | unionbancair88[.]com |
| September 21, 2023 | unionbancairff[.]com |
| September 21, 2023 | unionbancairfff[.]com unionbancairfff1[.]com |
| September 15, 2023 | unionbancairepqqq[.]com unionbancairepfff[.]com unionbpriveeeee[.]com |
| September 14, 2023 | ubponlines[.]com/ub/home |
| September 7, 2023 | superaldi-vip[.]org |
| September 7, 2023 | ubpam[.]vip |
| March 16, 2023 | citiheritagebank[.]com |
| March 16, 2023 | ubponline[.]com/eπ/user_access[.]php |
| March 14, 2023 | unionbanscaireprivee[.]wordpress[.]com |
| March 06, 2023 | 20min-fx[.]com/?_=%2Fen%23PyGkTmb3gaxOcC1ltbBGw7IzkQ%3D%3D |
| September 20, 2022 | wnitebit[.]com |
| September 12, 2022 | www[.]ubp[.]lt |
| August 12, 2022 | ubponline[.]com/en/en[.]html |
| July 25, 2022 | ubpassetmanagers[.]com |
| June 20, 2022 | ebanking[.]ubp[.]re |
| June 20, 2022 | ubpassetmanagement[.]com |
| June 7, 2022 | www[.]ubp-online[.]com/ |
| June 2, 2022 | @ubp-am.net |
| June 2, 2022 | prénom-nom@ubp-am.net |
| May 31, 2022 | ubpassetmangement[.]com |
| May 19, 2022 | prénom.nom[@]ubp-france.net |
| February 10, 2022 | ubp-france[.]net |
| February 2, 2022 | client-am-ubp[.]com/users/sign_in |
| February 1, 2022 | am-ubp[.]com |
| November 17, 2021 | Ubp-france[.]com |
| November 5, 2021 | Ubp[.]re |
| October 26, 2021 | ibank[.]unibponline[.]com |
| October 25, 2021 | Ubp-investments[.]com |
| October 25, 2021 | unionbancaireonline[.]com |
| August 20, 2021 | www.ubp-wm[.]com |
| June 23, 2021 | ubp-clientportal[.]com/login |
| May 17, 2021 | ubponline[.]com |
| April 7, 2021 | kaspib[.]com |
| February 23, 2021 | https://www.ubp-hk[.]com |
| February 5, 2021 | http://www.ubpsingapore[.]com and http://www.ubphk[.]com |
UBP has taken action that it has deemed necessary and appropriate to protect the interests of its clients, the general public and the Bank. Any clients who have provided personal information or who have conducted any financial transactions through these websites are requested to immediately report the issue to the local police and to contact their UBP relationship manager or Union Bancaire Privée, UBP SA on +41 58 819 21 11.